Terms of service

Terms of Service – VIVIFICA

 

OVERVIEW

This website is operated by The CarbonCrew Ltd, a company registered in England and Wales (Company No. SC828682), trading as VIVIFICA.
Throughout the site, the terms “we”, “us”, and “our” refer to The CarbonCrew Ltd (trading as VIVIFICA).  VIVIFICA offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including without limitation browsers, vendors, customers, and content contributors.

Please read these Terms carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.


1. ONLINE STORE TERMS

You represent that you are at least the age of majority in your jurisdiction or have given consent for any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction (including copyright laws). A breach of these Terms may result in immediate termination of services.


2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without express written permission.


3. PRODUCTS & SERVICES

All VIVIFICA items are handmade and reworked from second-hand fabrics.
Minor imperfections, fabric wear, or color variations are part of the upcycling process and should not be considered defects.

While we take pride in our craftsmanship, our products are not endorsed or sponsored by any brand.
Any trademarks, logos, or brand names appearing on upcycled garments are used only for descriptive purposes and to identify the source of materials. This does not imply any association, partnership, or endorsement by the original brands.

Customers acknowledge that all reworked pieces are unique, creative works and not official merchandise of the brands whose fabrics were used.


4. PRICES & MODIFICATIONS

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product or service without notice at any time.
We shall not be liable for any modification, price change, suspension, or discontinuation.


5. RETURNS & REFUNDS

All sales are final. We do not offer refunds or accept returns due to dissatisfaction with style or fit.
By purchasing from this website, you agree to this no-refund policy.

If your item arrives defective or incorrect, please contact us within 7 days of delivery at vivificastore@gmail.com.
Approved cases may be eligible for repair, replacement, or refund.


6. ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. You agree to provide accurate and up-to-date billing and account information for all purchases.


7. THIRD-PARTY LINKS

Our site may contain links to third-party websites. We are not responsible for their content or accuracy and accept no liability for any transactions made with third-party sites.


8. USER COMMENTS & SUBMISSIONS

By submitting comments, feedback, or ideas, you grant VIVIFICA permission to edit, publish, or use them in any medium without obligation to compensate or respond. You agree that your submissions will not violate any third-party rights or contain unlawful or offensive material.


9. PERSONAL INFORMATION

Your submission of personal data through the store is governed by our Privacy Policy.


10. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Your use of the Service is at your sole risk.
All products and services are provided “as is” and “as available” without warranties of any kind.
VIVIFICA, its owners, and affiliates will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or services.


11. INDEMNIFICATION

You agree to indemnify and hold harmless VIVIFICA, its owners, partners, and affiliates from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.


12. SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will remain in effect.


13. TERMINATION

These Terms remain effective unless terminated by either you or us. You may stop using our services at any time. We may also terminate your access if you breach any of these Terms.


14. GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the United Kingdom.


15. CHANGES TO TERMS OF SERVICE

You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update or change these Terms at any time. Continued use of our website after changes constitutes acceptance.


16. CONTACT INFORMATION

Questions about these Terms of Service can be sent to:
vivificastore@gmail.com